FAQ’s

How does LuxeVoyage work?

LuxeVoyage is a luxury travel concierge service catering to the discerning needs of travelers who are looking for unique, immersive experiences designed to expose you to cultures, food, sports, fashion or dream-like paradise on a whole new level. Our experiences feature local knowledge not found on travel blogs or hotel consolidator websites. Our destinations feature hidden gems, emerging artisans and are exclusive in nature. We are committed to aligning ourselves with luxurious, 4-5 star boutique hotels, offering top-level, personalized service.

What distinguishes LuxeVoyage are the unique, hand-crafted opportunities we offer to enjoy highly localized experiences, versus feeling like herded sheep, and featuring local flavor - artisans, musicians, historians, restaurateurs and more.

All LuxeVoyage experiences include the following (subject to personalized requests):

  • Dedicated LuxeVoyage Travel Concierge who will exclusively handle all of your travel needs before, during and after travel concludes
  • Detailed customer profile so that your precise needs/wants are always met
  • 4-5 star luxury, boutique accommodations (*luxury-level major hotel lines also available upon request)
  • 24hr LuxeVoyage White Glove Service
  • Optional chauffeur service to/from air destinations, accommodations or throughout full stays
  • Unique itineraries that are custom-created
  • Customized LuxeVoyage Thank You Gift after your travel plans conclude

What are your service fees?

Each travel itinerary begins with a LuxeVoyage Experience Profile. We gather all critical details for your custom-made experience, including detailed desires for what you’d like to include and avoid.

Your travel plans are unique as you, and so we have two flexible partnering options. Our classic LuxeVoyage Exclusive Unlimited Membership Plan is a flat $5000/year, and includes a dedicated travel concierge for all your travel needs. 24/7. Period.

Due to volatility in the travel space in recent years, and the enhanced need for flexibility, we have introduced a fee-based LuxeVoyage Basic Plan based on itinerary and travel design needs. Before we begin crafting your next tailor-made adventure, we collect a non-refundable $500 concierge fee (per adult traveler) which is credited to your experience once booked.

Then the work begins! 

On all LuxeVoyage itineraries, we put a tremendous amount of time and effort making sure your experience is a 10 out of 10. In our LuxeVoyage Basic Plan, we create up to two versions of itineraries for you, working with you all along the way. Once you choose to purchase, we collect full payment and credit your concierge fee to the total experience cost. 

Should you choose not to purchase your LuxeVoyage Experience, we retain our concierge fee. The same applies if travel is booked and subsequently canceled prior to travel. We do, however, offer many options for travel insurance so if your trip is canceled or interrupted by factors beyond your control, you’ll be covered!